How to Get Help
For assistance with any game-related inquiries, please use our Support Ticket System. This system allows you to submit detailed information about your issue to our support team, ensuring a prompt and accurate response.
To submit a ticket, visit our support page and fill out the contact form. Make sure to provide as much information as possible, including your game ID and a description of the problem.
Email Support Channels
For quick inquiries, you may also reach out to us via email through our Support Ticket System. However, we recommend using the contact form for detailed issues, as this will help us serve you better.
Please note that responses to email requests may take up to 48 hours, depending on the volume of inquiries we receive.
Response Times
We strive to respond to all support requests as quickly as possible. Typically, you can expect a response within 24 to 48 hours on business days. Please be patient during peak times, as we work diligently to assist all players.